Add Message Recipients

Note: A message Type must be selected before Recipients can be added.

Help Topics on This Page

- Select Recipients
- Select Recipients from Distribution Lists, Groups, Favorites
- Search External for Recipients
- Enter the Email Address of a Recipient (Direct Address)
- Add a Recipient to Your Favorites 
- Remove a Favorite
- Remove a Recipient from the Recipient List

Select Recipients

From within a New Message, click the +Add button next to the To field. The Select Recipients window opens. 

There are three high-level options for adding recipients:

Select Recipients from Distribution Lists, Groups, Favorites

Select Recipients from Distribution Lists:
  • Click Select then click Distribution Lists
  • Click on a distribution list; to select multiple distribution lists at one time, hold down the Ctrl key as you click your selections. To choose several distribution lists in a row, hold down the Shift key while clicking the first and last selections.
  • Click the + Add Recipient button to add the distibution list(s) to the Recipient List.  
Select Recipients from Groups:
  • Click Select then click Groups.
  • Click on a Group in the Select Group list. Only one group can be selected at a time.
  • Click on a Recipient in the associated Select Recipient list. Only one recipient can be selected at a time.
  • Click the + Add Recipient button to add your selection to the Recipient List.
  • Repeat steps to add multiple recipients.
Select Recipients from Your Favorites:
  • Click Select then click Favorites
  • Click on a Favorite; to select multiple Favorites at one time, hold down the Ctrl key as you click your selections. To choose several Favorites in a row, hold down the Shift key while clicking the first and last selections.
  • Click the + Add Recipient button to add the selected Favorite(s) to the Recipient List.  

Search External for Recipients

Click Search External, enter search criteria, then click Search.

Enter the Email Address of a Recipient (Direct Address)

Click Direct Address, enter recipient's email address, then click + Add Recipient to add to the Recipient list.

Add a Recipient to Your Favorites

When a Recipient has been added to the Recipient List for your message, to add them to your Favorites click the heart next to their entry in the Recipient List.  

Remove a Favorite

To remove a Favorite, while in a New Message, after selecting a message Type, click + Add in the To field. In the Select Recipients window click Select, then Favorites. Click on the Favorite(s) you want to remove then click x Remove Favorite

Remove a Recipient from the Recipient List 

To remove a Recipient from a message's Recipient List, click the x next to their entry in the Recipient List. 

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