Microsoft Internet Explorer - Font Download

This patient portal uses a Web font consisting of icons. Microsoft Internet Explorer has a security setting named "font download." If you are using Internet Explorer, font download must be set to "enable" to use the portal. 

Help Topics on This Page

Determine if You Need to Enable Font Download
Enable Font Download

Determine if You Need to Enable Font Download

Go to system requirements to determine if you need to enable font download.

Enable Font Download

The Internet Explorer Font Download security setting must be set to "Enable" when using the portal.

  1. Select Tools in the top right of the Internet Explorer browser window. 
  2. Select Internet Options.
  3. Select Security tab.
  4. Select Custom Level.
  5. Scroll down to Downloads.
  6. Under Font Download, select Enable.
  7. Click OK
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